Our company is a holder of the ISO 9001/2001 certificate which guarantees that your order will always be handled carefully.

Order processing:

1. Inquiry for casting/workpiece                            
2. Quotation
3. Placing the order
4. Drawing documentation processing
5. Production of the pattern
6. Melting and casting
7. Removal of the gates
8. Heat treatment
9. Finishing of the castings, checking
10. Dispatch

The complete order processing is in accordance with the „Quality policy“.

                                                      
QUALITY POLICY

... of our company Slévárna Pilana Hulín is aimed at the achievement of the customers´ satisfaction and steadiness, noting that the decisions of the businessmen are influenced of many but often contrary circumstances. Nowadays there is an effort to reduce the supplier´s and subcontractor´s prices constantly. Slévárna Pilana Hulín must also cope with that. Basically it would be impossible to reduce the price over the limit, so that we had to reduce the quality of the delivered pieces. To be competitive, our engineering department goes in search of such technical solutions which would save money of our customers. These solutions are based on the long-term experiences with the production of the castings and on our communicative attitude to the customers. Our sales and engineerings departments always try to fulfill our business slogan:

                                             
"WE CAST YOUR IDEAS ..."

We are able to guarantee to our customers that their order will be discussed with them in advance, they will get an idea about how their goods will look like and about their technical parameters, they can check the position of their order anytime, they can rely on the agreed delivery time, quality, place etc.

To fulfill the Quality policy, the management of our company considers the permanent improvement as a priority in these lines:

* demands
* structure of the complete quality control
* data acquisition for the efficient process control
* reaction to the changing order volumes, especially to guarantee the fulfillment terms
* communication and regular contacts with the customers
* personnel policy
* innovation of the production process